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DO NOT buy from Atomic Street

6685 Views 60 Replies 27 Participants Last post by  BigpapasRSX
I'd love for someone to sticky this if possible. Maybe it doesn't meet the requirements. Regardless, read on.

Cliffs Notes:
Ordered fog lights from Atomic Street
Their harness changed and draws power to the switch constantly
They won't respond to my emails and just told me to take it to a mechanic

Details:
After doing my research on Club RSX, I found that most people recommended that I buy OEM replica fog lights from Motortrend or Atomic Street on eBay. I made a decision to buy from Atomic Street becuase no one ever had a problem with their plug and play harness.

I went to eBay and found their user name and a matching auction for 02-04 clear fog lights. Here is the original listing:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=150162967021&ssPageName=STRK:MEWN:IT&ih=005

About a week later the package arrived and I unboxed things to find a box for yellow TSX fog lights. Immediately I was nervous about this purchase because 60 bucks is 60 bucks and I'm not about to go blowing it on stupid crap. I opened the inner box and found the correct parts. Everything was good to go, but the box did not include instructions or templates, so I made my own.

A day later I was installing them. I did the passenger's side and my buddies did the driver's side while I was installing the fog light harness on the interior. Once everything was buttoned up, we plugged it together to find a huge problem.

The switch (which I might add looked cheap as hell and did not match the interior at all) stayed illuminated at all times, even with the key out of the ignition and the fog lights off. I double checked my wiring to make sure it was plugged into the only hole in the fuse box that it would fit into and investigated the harness further. It seemed that the harness was drawing power at all times. With everything re-installed, I found the same problem.

Immediately I came onto Club RSX to find that another member was having the same problem with his fog lights from Atomic Street. The harness had been changed about two weeks before I ordered mine and there wasn't enough information out there to draw my attention to the issue when I searched.

I emailed Atomic street. This is the string of emails from newest to oldest:

-----------------------------------------------------------------------------------------------------

If it keeps draws power when your engine is on that means the relay is bad.
But if it draws constant power even with engine off that means the wires are
not connected correcly.
Please take it to a mechanic shop to correct this problem.

-----Original Message-----
Sent: Wednesday, October 10, 2007 4:41 AM
To: Atomic Street
Subject: Re: eBayMotors Item 150162967021 Has Been Shipped

It draws constant power even with the engine off and no key in the ignition.

I am not the only one with this problem either.

Michael

----- Original Message -----
From: "Atomic Street" <[email protected]>
Sent: Tuesday, October 09, 2007 11:14 PM
Subject: RE: eBayMotors Item 150162967021 Has Been Shipped


>
> You mean it still constantly draw the power from your battery even you
> turn
> off your car? Or only when you have the engine on?
> -----Original Message-----

> Sent: Tuesday, October 09, 2007 2:26 PM
> To: Atomic Street
> Subject: Re: eBayMotors Item 150162967021 Has Been Shipped
>
> Please respond to my email. I am very unhappy with the product you
> shipped
> me. I cannot live a switch/harness that constantly draws power from my
> battery.
>
> Michael
>
>
> ----- Original Message -----
> From: "Atomic Street" <[email protected]>
> Sent: Monday, October 01, 2007 2:35 PM
> Subject: RE: eBayMotors Item 150162967021 Has Been Shipped
>
>
>> Do you have them installed properly?
>>
>> -----Original Message-----
>> Sent: Sunday, September 30, 2007 4:17 PM
>> To: ATOMIC STREET
>> Subject: Re: eBayMotors Item 150162967021 Has Been Shipped
>>
>> I recently received these fog lights and installed them. I noticed,
>> however, that the fog light interior harness constantly draws power to
>> the
>> switch and causes it to be illuminated at al times. As I understood it
>> from
>> members of a national RSX website, you were one of the only vendors that
>> sold the correct harness that worked with zero problems. I am very upset
>> to
>> see that your harness has changed very recently, and I am very upset that
>> received one of these defective harnesses.
>>
>> I would like to resolve this issue very soon.
>>
>> Please let me know what can be done to ensure that my foglights function
>> properly.
>>
>> Thank You,
>>
>> Michael
>>
>>
>> ----- Original Message -----
>> From: "ATOMIC STREET" <[email protected]>
>> Sent: Monday, September 24, 2007 9:01 PM
>> Subject: eBayMotors Item 150162967021 Has Been Shipped
>>
>>
>>> Dear Michael,
>>>
>>> I have shipped your item(s).
>>>
>>> Item Title : 02-04 ACURA RSX JDM OEM CLEAR FOG LIGHT LAMP 03
>>> FOGLAMP
>>> Item Number : 150162967021
>>> Marketplace : eBayMotors
>>>
>>> Item Price : $39.99
>>> Number of Items : 1
>>> Shipping & Handling : $19.99
>>> Insurance : $ 0.00
>>> Tax : $ 0.00
>>>
>>> Total Price : $59.98
>>>
>>
>>>
>>> You can click on the link below to see the most recent status of your
>>> purchase and other auctions I am running.
>>>
>>>
>>> Thanks again for your business!
>>> atomicstreet
>>>
>>> ----------------------
>>> Brought to you by Andale, the premier commerce management service for
>>> online sellers.

------------------------------------------------------------------------------------------------

I have not received a response from them after sending three more emails telling him that I took it to a mechanic and an electrical engineer who both told me that the harness was built incorrectly.

I've done everything I know to do short of filing a claim with eBay. Since the parts are already installed, I'm not sure what my options are, but I did want to let you all know that Atomic Street is not the place to buy from anymore. Please do yourself a favor and keep your money rather than giving it to this guy.
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1 - 6 of 61 Posts
I got the same harness from atomic street, stupid thing stays lit all the time. only wicked part about the setup is that u can turn the foglights on whenever you want, even without the parking lights or low beams on. like i mentioned on another thread, the headlight switch has constant power going into it, turn on without a key in the ignition, just that the headlight switch dont have a light=( im bout to just yank the light out the switch, the bulb inside is ugly eneway.
yup, what kind of customer service is "consult a mechanic" they need to back up there product rather then blaming others, i left neg feedback, maybe they will actually get back to me and try to do something. But thats prob to much to ask, they seem to have a default answer for everything. they told like 4 people that we installed the harness wrong and to get a mechanic to look at it. mechanics cost more then the damn fog lights do.
Look what atomic street did=), lol they are getting a third party involved due to my neg feedback, I explained to the third party and offered i would withdraw feedback if they send me that old harness they used to use=-), Lets see what happens.

**Important Email - Please Read Carefully**
SquareTrade, eBay's preferred dispute resolution service, was recently contacted by Atomic Street (eBay User ID: atomicstreet) regarding a transaction.

It is our goal to help parties resolve disputes to everyone's satisfaction.




Click Here To Help Resolve The Issue
It takes 5-10 minutes to answer the complaint.



If this button does not work, please copy & paste this link to your browser address bar:



Details of the Transaction: eBay Item Number: *********
Merchandise Description: 02-04 ACURA RSX JDM FOG LIGHTS FOGLIGHTS KIT YELLOW 03
Reported Problems:
I received feedback for this transaction and would like it withdrawn.

Why Participate in Resolving the Issue


Absolutely Free - there is no cost to you.
Unbiased and Neutral - SquareTrade is an objective third party.
Highly effective in settling the dispute.
Voluntary at all times - you have no obligation at any time to settle or continue participating in the process.
Simple and Quick - It takes 5-10 minutes to answer the complaint and most disputes settle within 7 days with less than 30 minutes of total time from you.
This is an automated notification - please respond by the form.
Who is SquareTrade?

SquareTrade is eBay's preferred Dispute Resolution provider. We resolve thousands of disputes each month from eBay and other marketplaces. Click here to learn more about SquareTrade.

Sincerely,

SquareTrade Customer Support

*Please do not respond to this email with information regarding your case, as it can only be processed through the SquareTrade website. If you have other questions, please contact us. Please make sure you reference your SquareTrade Case ID: *********

*If you would like to not receive any of these email notifications, even though it may lead to feedback withdrawal, you may click here.
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They filed a case with squaretrade on me. they explained that they will contact the producer about the issue, but that i need to send them back the harness so they can look at it to see whats wrong. my problem is 1) its prob the right harness, just made incorrectly and halfassed, so i dont want to be stuck waiting a few weeks just to get the same harness back to install again...on top of that paying for shipping to send that ish back to them...i just want a guarantee that i will receive the old atomic street harness before i send anything back to them. eh whatever, im begining not to even care anymore. goodluck on your cases. let me know what happens for you
damn, let me know if you actually get the refund and the other harness.
mistamike, any update? they give you that refund?
1 - 6 of 61 Posts
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