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Big Pimpin
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Discussion Starter · #1 · (Edited)
If you guys took your car to a shop for a repair of something that was installed and then broke about a month later, the shop never says anything about extra payment and never gives you an invoice or anything and then tries to hit you up for 500 bucks for parts and labor when you go to pick up the car, what would you do?

(Sorry for the run-on)

*Edit*
Added from post 5...

lotsa motor work was done, the new headgasket they used when the work was performed ending up breaking not long after I got the car back. The shop procrastinated on getting the car in to fix it, I was loosing coolant at a fast rate (filling up once a week). Car finally went in for replacement gasket. They never mentioned ANYTHING about payment and never gave me an invoice or estimate (either written or spoken) prior to working on it. They just said "We'll get you set up". Day I picked it up, they drop a 500+ dollar invoice in my lap.

*edit2*
From Post 22...

9884.9. (a) The automotive repair dealer shall give to the customer
a written estimated price for labor and parts necessary for a
specific job. No work shall be done and no charges shall accrue
before authorization to proceed is obtained from the customer. No
charge shall be made for work done or parts supplied in excess of the
estimated price without the oral or written consent of the customer
that shall be obtained at some time after it is determined that the
estimated price is insufficient and before the work not estimated is
done or the parts not estimated are supplied. Written consent or
authorization for an increase in the original estimated price may be
provided by electronic mail or facsimile transmission from the
customer. The bureau may specify in regulation the procedures to be
followed by an automotive repair dealer if an authorization or
consent for an increase in the original estimated price is provided
by electronic mail or facsimile transmission. If that consent is
oral, the dealer shall make a notation on the work order of the date,
time, name of person authorizing the additional repairs, and
telephone number called, if any, together with a specification of the
additional parts and labor and the total additional cost, and shall
do either of the following:
(1) Make a notation on the invoice of the same facts set forth in
the notation on the work order.
(2) Upon completion of the repairs, obtain the customer's
signature or initials to an acknowledgment of notice and consent, if
there is an oral consent of the customer to additional repairs, in
the following language:


"I acknowledge notice and oral approval of an increase in the
original estimated price.
__________________________________
(signature or initials)"

Obtained Here.
 

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The question is kinda unclear man....I dont really understand what happened?

Are you saying they did some work on your car and it broke again a month later and they wanna charge you again?
 

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not sure i understand the question either but ima take a shot at it. If i bought something and had paid to have it installed and it broke a month later and it really was not my fault i would totally ask them to replace it for no cost to me. I mean if you didnt intentionally go out and destroy whatever they installed then they probably messed up the install which caused it to brake. I would look at it myself first to see if i can figure out why it broke and if it looks like it was possibly installed wrong then i would make a scene.
 

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Big Pimpin
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15,710 Posts
Discussion Starter · #5 ·
The question is kinda unclear man....I dont really understand what happened?

Are you saying they did some work on your car and it broke again a month later and they wanna charge you again?
lotsa motor work was done, the new headgasket they used when the work was performed ending up breaking not long after I got the car back. The shop procrastinated on getting the car in to fix it, I was loosing coolant at a fast rate (filling up once a week). Car finally went in for replacement gasket. They never mentioned ANYTHING about payment and never gave me an invoice or estimate (either written or spoken) prior to working on it. They just said "We'll get you set up". Day I picked it up, they drop a 500+ dollar invoice in my lap.
 

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lotsa motor work was done, the new headgasket they used when the work was performed ending up breaking not long after I got the car back. The shop procrastinated on getting the car in to fix it, I was loosing coolant at a fast rate (filling up once a week). Car finally went in for replacement gasket. They never mentioned ANYTHING about payment and never gave me an invoice or estimate (either written or spoken) prior to working on it. They just said "We'll get you set up". Day I picked it up, they drop a 500+ dollar invoice in my lap.
sounds to me like its your fault for not requesting a quote 1st before allowing them to work on your car
 
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Wrong. Automotive shops are required to provide estimates in writing or verbal prior to any work being done.
thats new to me, in fact, I see it happen all the time with no quote in any form *Shrug*
 

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cheeto dusted!
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after reading your situation, i wouldnt have let them take the car to get fixed w/o getting either a verbal or written agreement. in business law, anything deal $500 or more can be held accountable in court, so they slapped you the minimium =T if u decided not to pay.
but in ur situation, i wouldve started a freakin scene or something.. *repressed emotions ftl* :D
 

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Zilla 4 Rilla ©rew #0
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16,800 Posts
u never agreed/entered into any contract.....so whatever they are trying to charge u for i dont think u should have to pay...ill have to whip out my law book and check though. but basically it sounds like there was never a contract to begin with therefore making everything void
 

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Big Pimpin
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15,710 Posts
Discussion Starter · #12 ·
after reading your situation, i wouldnt have let them take the car to get fixed w/o getting either a verbal or written agreement. in business law, anything deal $500 or more can be held accountable in court, so they slapped you the minimium =T if u decided not to pay.
but in ur situation, i wouldve started a freakin scene or something.. *repressed emotions ftl* :D
Oh I did, and he threatened to call the cops. I should have let him because it turned out he was unlicensed on top of everything else!

And I doubt he was thinking about minimum accountable in court numbers and such at the time.
 

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Zilla 4 Rilla ©rew #0
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Oh I did, and he threatened to call the cops. I should have let him because it turned out he was unlicensed on top of everything else!

And I doubt he was thinking about minimum accountable in court numbers and such at the time.
lol...y did u let a guy that wasnt licesed to do work on ur car?
 

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cheeto dusted!
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5,057 Posts
Oh I did, and he threatened to call the cops. I should have let him because it turned out he was unlicensed on top of everything else!

And I doubt he was thinking about minimum accountable in court numbers and such at the time.
damn..... lol cops not gonna do nething, my friends dad is a postal worker and gets pissed when something is done half assed he'll make a scene to get it done right.. only thing cops would do is escort him off the premises or show up when everythings over.
 

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Big Pimpin
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15,710 Posts
Discussion Starter · #15 ·
lol...y did u let a guy that wasnt licesed to do work on ur car?
I didn't know he wasn't licensed until I reported to the BAR about everything that was going on. Had I known, he never woulda touched my car.

damn..... lol cops not gonna do nething, my friends dad is a postal worker and gets pissed when something is done half assed he'll make a scene to get it done right.. only thing cops would do is escort him off the premises or show up when everythings over.
Actually, the cops would have most likely arrested the shop owner that day. At least, the guy I talked to at the BAR stated it was a possibility. Considering the shop owner has been investigated before for no license and STILL didn't comply.
 

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Big Pimpin
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15,710 Posts
Discussion Starter · #18 ·
so what happened?
Dude got slapped by BAR, I don't owe him for anything except replacement parts, which I did pay for.

If it was their fault for a sloppy install, they should have fixed it free of charge. If it's something you have done, you shouldn't expect free labor. Good luck with your situation tho.
The whole install process was sloppy, for everything that was done. I'm STILL having issues from their install back in december. Like today, an oil leak from the timing chain tensioner cover because it was mad bent (which i took back to him before and he said he fixed it, but obviously not)
 

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cheeto dusted!
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5,057 Posts
Dude got slapped by BAR, I don't owe him for anything except replacement parts, which I did pay for.



The whole install process was sloppy, for everything that was done. I'm STILL having issues from their install back in december. Like today, an oil leak from the timing chain tensioner cover because it was mad bent (which i took back to him before and he said he fixed it, but obviously not)
think the best thing is to go to another shop and have everything that was installed, taken off then reinstalled to check out everything =T

almost same thing with a friend w/ a DC2, one shop screwd them over with shitty install, took to another place and worked out a deal and ended getting everything fixed and even better than orginially planned. but wasnt a big loss
 

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Big Pimpin
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Discussion Starter · #20 ·
think the best thing is to go to another shop and have everything that was installed, taken off then reinstalled to check out everything =T

almost same thing with a friend w/ a DC2, one shop screwd them over with shitty install, took to another place and worked out a deal and ended getting everything fixed and even better than orginially planned. but wasnt a big loss
That is not really an option, this shop did a bottom end rebuild for me.
 
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