Acura RSX, ILX and Honda EP3 Forum banner

What to do when the dealership that gave you an oil change forgot to put oil?

1462 Views 36 Replies 21 Participants Last post by  Mk1Power
Ok, this sounds really dumb...but i was in a honda location specifically in the City of Tracy, stoppin by at a friends house on my way to sacramento...

anyway....i stopped by manteca, which was about 20 minutes-25 minutes with traffic away....

well i got there, my AC was NOT working at all..it was hot as fuck, so i thought it was just the heat, because when there is more stress on the engine it cuts different shit off..anyway...i get to my friends in manteca....i recieve a call, the technician that worked on my car said there was a huge puddle of oil where my car was parked after being serviced....then he called back saying that the techs never put oil in my car....

my phone was in my car...i was going to go drive my car and get my phone i noticed these two messages, i always pick up my voicemails before i go anywhere...so i decided after i heard that not to start the car...(it probably would turn over anyway... (i have the video tape of the guy extenuating that hed replace my engine if it failed because of this...) anyway...so they get a tow truck out, and tow it to honda of tracy....i did NOT go with the tow truck driver...the fishy thing is..when i got there, i was arguing with the service manager to give me a compression test, along with pulling out my oil pan to see if there was any shavings on from whatever.....(suggested by my buddys at acura of pleasanton)
they did not want to do that..now im contemplating taking them to court and have them replace my engine...but before i go on with that...they got my car there, and the service manager said the tow truck driver stopped to make sure my car was fine and started fine and everything, now them not knowing i took a video BEFORE showing that there is clearly NO OIL on the dip stick as i cleaned it several times...and dipped it back in.

i dont know what the hell to do but call the owner of the honda shop, and having warranty repair or replacement by acura(honda)....my budds at acura are pissed and the car is currently in thier shop...for evaluations...and repair replacement....

the video that will soon be posted is only of that of the car starting i dont think it will constitute showing the dip stick with no oil... because remember i already recieved two phone calls confirming there was NO oil put in...

the FISHY ass thing is...they never told me about the tow truck driver starting my car and "making sure" everything was running fine..he is not a honda certified tech, and i dont trust him....i think something went down from the time i left to the time they called the guy, because when they got it back, it shows my car starting up fine...until the end you hear a higher pitched sound..and you still hear it when you drive at higher RPMs ONLY!

wtf i dont know what to do...

sorry guys for all the jumble im just pissed and pretty much have a 25K paperweight soon...if this problem doesnt get resolved...NO MODS on the car btw

heh

any help would be great...

btw its a 3GP format...and quick time will play it if you would like to view it...the manager sounds like an asshole...and i kind of sound stupid for not yelling at him...but then again im a business man and more "mature" i hope than yelling at him and hopefully getting my damn car fixed...heh

edit: i cant get the video up just yet....i have to convert the file...


edit: http://www.youtube.com/watch?v=opBisRkxvRk video linky

tell me what you would do? please?
See less See more
1 - 20 of 37 Posts
wow.. i guess changing oil from dealership isn't good idea, sue them and get a new car.
Ummmm, how about do your own oil change :dontknow:
i dont have time....but realistically..i should be able to drop off come back and have it all done...save me labor..plus im not a hands on type-a guy... heh...video almost updated...
waiting on youtube...heh easiest way i could upload for people that want to hear...or see

btw he would NOT sign a company letter head stating if anything damage occured due to the fact that there was NO oil in the engine....that he would replace..he only verbally told me...which was bullshit
i dont have time....but realistically..i should be able to drop off come back and have it all done...save me labor..plus im not a hands on type-a guy... heh...video almost updated...
waiting on youtube...heh easiest way i could upload for people that want to hear...or see
Umm, it doesn't take long...And obviously would have taken less time and trouble than some other fucktard messin your shit up :shakehead
Umm, it doesn't take long...And obviously would have taken less time and trouble than some other fucktard messin your shit up :shakehead
i agree i should learn to do it...however whats done is done..and i dont know if anyone has had this problem before...

mr jose should have NOT been high while changing my oil in my car...haha...but seriously...how can yoU FORGET to put oil in a car...on top of all that they used 5w-20 if it makes a difference i dont think it does, or once in a while wont hurt...

they ended up refunding my oil change..but damn wtf...id rather pay the 36 bucks and get a new engine..i didnt elect to get it refunded..they just acted on it...as if they knew what was wrong

they declined to do compression tests, and remove the oil pan so i can physically see...acura paid for the tow and is diagnosticly checking my car...

edit: the person in the background is my friend saying that 5 other people saw that there was no oil in the damn car....and then the manager says well do you see oil in it now...(no shit you dumb shit, of course theres going to be oil in it now, this dealership is schiesty i heard sometimes....they dont give a shit about customer service once a car is sold)

heres the link: http://www.youtube.com/watch?v=opBisRkxvRk
See less See more
i agree i should learn to do it...however whats done is done..and i dont know if anyone has had this problem before...

mr jose should have NOT been high while changing my oil in my car...haha...but seriously...how can yoU FORGET to put oil in a car...on top of all that they used 5w-20 if it makes a difference i dont think it does, or once in a while wont hurt...

they ended up refunding my oil change..but damn wtf...id rather pay the 36 bucks and get a new engine..i didnt elect to get it refunded..they just acted on it...as if they knew what was wrong

they declined to do compression tests, and remove the oil pan so i can physically see...acura paid for the tow and is diagnosticly checking my car...
Well, I didn't care to read the whole post....or even a 1/4 of it...Changing oil is one of the most basic things you can do and to have someone else do it, and fuck it up.....I would be so fucking pissed. I am sure that someone in your area would be willing to show you how to change your oil...I suggest you find out :thumbsup:
Well, I didn't care to read the whole post....or even a 1/4 of it...Changing oil is one of the most basic things you can do and to have someone else do it, and fuck it up.....I would be so fucking pissed. I am sure that someone in your area would be willing to show you how to change your oil...I suggest you find out :thumbsup:
yeah i should take someone up on that...but i updated with a video if its any help to understand...i was soooo damn calm...but this was at the end...
yeah i should take someone up on that...but i updated with a video if its any help to understand...i was soooo damn calm...but this was at the end...
I don't care to watch the vid :eek: Just find someone who is willling to show you how to change your own oil...save time, money, and hassle. :D
I don't care to watch the vid :eek: Just find someone who is willling to show you how to change your own oil...save time, money, and hassle. :D
yeah ive learned now.....CRAP! haha...ill update the post as i get news...but damn...it just sucks....
you raise hell about it. it happened to me before when i had my mustang which is the reason i am driving my rsx now. which i wont complain about. but i would def get all up in their ass about it.

Sup Andrea!
yeah ive learned now.....CRAP! haha...ill update the post as i get news...but damn...it just sucks....
lol...woot....seeing as how I didn't really read the first post I don't know what I am arguing against...buuut...changing your own oil ftw! :laughing:
you raise hell about it. it happened to me before when i had my mustang which is the reason i am driving my rsx now. which i wont complain about. but i would def get all up in their ass about it.

Sup Andrea!
o-m-g heeeeey sexy bish :drool: :love:
o-m-g heeeeey sexy bish :drool: :love:
:wavey: :love: :drool: :drool: not much. just reading. feeling thread-starters pain. fuckin dealers
:wavey: :love: :drool: :drool: not much. just reading. feeling thread-starters pain. fuckin dealers
Mmm mmm mmm goooood :drool: I hear ya...which is why we no longer go to dealers...except for one of em where we know everyone and hubby used to work...they rape you and that's all there is to it.....fuck that shit :thumbsdow
:wavey: :love: :drool: :drool: not much. just reading. feeling thread-starters pain. fuckin dealers

yeah i was thinking though..if i was running the car...id say 25minutes while the oil was either leaking or there was no oil...it would cause my ac to go out fast right? well what would happen if i were to start the car? after i turned it off? would it not turn over or would it still turn over but run purely on gasoline?

im just a bit confused, isnt the car supposed to lock up...UNLESS the towtruck driver was instructed to put oil in it? because it did come back with FULL oil....(which was odd)
Mmm mmm mmm goooood :drool: I hear ya...which is why we no longer go to dealers...except for one of em where we know everyone and hubby used to work...they rape you and that's all there is to it.....fuck that shit :thumbsdow
i hear you on that....i saw on thier service menu, that a top service preformed by this area was light replacement..you know how much they charged? 50 BUCKS! PER LIGHT! WTF kinda shit is that! i ususally only go to get oil changes..thats it...but damn i got fucked i think with the oil thing...
How can you drive a car for 1/2 an hour and not notice that it's out of oil?
One thing I can advise, is get a lawyer, NOW.

Talk to your lawyer about everything that happened

I am sure you will be able to get a new engine if you take it to court
Man that is fucked up!... Honda needs to hire some competitant employees over there!! I'd would fork out my own cash to get a compression test and if its not up to standards i take the fkkn bill to Honda and get them to fix this shiiiet.
1 - 20 of 37 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top